Remote Diagnostics for EV Charging Hardware

Gain Insights Into Your Charge Point Hardware with Remote Diagnostics

Remote EV Troubleshooting

EV Fleet operators use the charger remote diagnostic functionalities to rectify issues without being onsite.

Minimize Cost of Operation Remotely

Maintenance staff can fix charger problems faster and increase the uptime for the fleet depot infrastructure.

Seamless Charger Configuration

Charging point operators can remotely make essential OCPP configurations for any hardware brand from one platform.

Unlimited Access to Logs

Infrastructure teams can analyze historical charger logs using the dashboard or API options.

Electrada relies on Ampcontrol to monitor chargers and diagnse issues when they arise

"Ampcontrol is exceptionally important for us because we really need to have our finger on the pulse of what's going on with our charging depots. Since we have a contractual obligation to a very high degree of uptime, understanding what's going on the ground is critically important for us."

Ned Funnell
Charging Solutions Architect

Electrada provides Charging-as-a-Service (CaaS) to fleet owners

Watch Customer Story

What the Ampcontrol Energy Efficiency Software can Do
Control Chargers
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Manual Override
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Trickle Charging
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On-time Departure
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Energy Storage
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AC and DC
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Variable Capacity
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Real-time Data

Remotely Access Graphs and Status Updates for Your Charger

Remote hardware diagnostics allows EV fleet operators access to time series graphs (e.g., voltage, power, etc.), uptime KPIs, and beyond to understand charge point health. Use download functions and API to export data for easy customization.

Connector status
OCPP compliant
Dashboards and APIs
Performance reports
Ampcontrol Real-Time Data with Remote Diagnostics
EV Diagnostic logs

Resolve Charger Issues by Accessing the Latest Hardware Logs

Accelerate charger repairs by utilizing Ampcontrol's diagnostic logs. Download the log file and collaborate with your hardware manufacturer to enhance support for faster resolution

Remote access
Vendor agnostic
Collaborate with OEMs
OCPP logs
Ampcontrol remote EV diagnostics logs
OCPP messages

Identify Issues by Monitoring Real-Time OCPP Messages Remotely

Use OCPP messages when pinpointing issues during charger communication, firmware upgrades, and general hardware functionality. You can significantly minimize downtime and streamline the debugging process for your operators with remote hardware diagnostics.

Real-time logs
Integrated OCPP alerts
Export functionalities
Ampcontrol OCPP monitoring with remote diagnostics
Hardware configurations

Easy charger setup during commissioning

Accelerate your charger configurations through remote access and compatibility for all brands. Make setting changes across sites with one single dashboard.

Meter value intervals and beyond
Remote configuration
99.995% software uptime

Data-Driven Fleets: Exploring Telematics in EV Charging

  • How to combine EV Charging and Telematics?
  • Why Telematics can empower EV Charging?
  • Case studies from industry leading fleet operators
Download Report

What Fleet Owners Say

Kevin Kushman
CEO of Electrada

"Ampcontrol equips us with a dynamic tool to optimally plan capacity and manage energy demand to help our customers realize reliable electric fuel service whose price is lower on a cost-per-mile basis than what they currently pay for liquid fuel."

Reando Potgieter
Co-founder and COO of Aeversa

"Ampcontrol’s software solutions provide the energy management tools that Aeversa uses to give local fleet owners the confidence that a large-scale EV fleet transition is possible despite the country’s constrained electrical grid."

Hart Uhl
Senior Charging Operations Manager at Revel

"A key feature we rely on heavily is Ampcontrol’s load management functionalities, which we use to control the costs of recharging our fleet."

Phil K-Dobson
CEO & Founder at Aerovolt

"Ampcontrol’s API has been the crucial link in developing our systems for electric aviation operations. Their system has allowed us to be the first to bring EV optimization into the market"

Gabriela Favaron
Director of EV Infrastructure at 7Gen

"Collecting data from Ampcontrol's platform helps us monitor vehicle and charger integration data. This provides valuable insights for us to fix any issues and shows us how we can optimize operations for our customers as well."

Salim Youssefzadeh
CEO at WattEV

"Having Ampcontrol's support is very necessary for our operations. We want to avoid any issue where someone shows up at our depot and they don't know why the charger is not working."

Eric Mallia
VP of Sustainability Solutions

"Smart charging is important for Geotab customers as it provides a key input into managing both the loads at their depot as well as operations."

The Ampcontrol platform is built to serve the EV fleets that power our economy.