Remote Diagnostics for EV Charging Hardware
Gain Insights Into Your Charge Point Hardware with Remote Diagnostics
EV Fleet operators use the charger remote diagnostic functionalities to rectify issues without being onsite.
Maintenance staff can fix charger problems faster and increase the uptime for the fleet depot infrastructure.
Charging point operators can remotely make essential OCPP configurations for any hardware brand from one platform.
Infrastructure teams can analyze historical charger logs using the dashboard or API options.
Electrada relies on Ampcontrol to monitor chargers and diagnse issues when they arise
"Ampcontrol is exceptionally important for us because we really need to have our finger on the pulse of what's going on with our charging depots. Since we have a contractual obligation to a very high degree of uptime, understanding what's going on the ground is critically important for us."
Electrada provides Charging-as-a-Service (CaaS) to fleet owners
Remotely Access Graphs and Status Updates for Your Charger
Remote hardware diagnostics allows EV fleet operators access to time series graphs (e.g., voltage, power, etc.), uptime KPIs, and beyond to understand charge point health. Use download functions and API to export data for easy customization.
Resolve Charger Issues by Accessing the Latest Hardware Logs
Accelerate charger repairs by utilizing Ampcontrol's diagnostic logs. Download the log file and collaborate with your hardware manufacturer to enhance support for faster resolution
Identify Issues by Monitoring Real-Time OCPP Messages Remotely
Use OCPP messages when pinpointing issues during charger communication, firmware upgrades, and general hardware functionality. You can significantly minimize downtime and streamline the debugging process for your operators with remote hardware diagnostics.
Easy charger setup during commissioning
Accelerate your charger configurations through remote access and compatibility for all brands. Make setting changes across sites with one single dashboard.
Data-Driven Fleets: Exploring Telematics in EV Charging
- Problems of large electric fleets
- How to combine EV charging with telematics
- Best-practice case studies
What Fleet Owners Say
"Ampcontrol equips us with a dynamic tool to optimally plan capacity and manage energy demand to help our customers realize reliable electric fuel service whose price is lower on a cost-per-mile basis than what they currently pay for liquid fuel."
"Ampcontrol’s software solutions provide the energy management tools that Aeversa uses to give local fleet owners the confidence that a large-scale EV fleet transition is possible despite the country’s constrained electrical grid."
"A key feature we rely on heavily is Ampcontrol’s load management functionalities, which we use to control the costs of recharging our fleet."
"Collecting data from Ampcontrol's platform helps us monitor vehicle and charger integration data. This provides valuable insights for us to fix any issues and shows us how we can optimize operations for our customers as well."
"Having Ampcontrol's support is very necessary for our operations. We want to avoid any issue where someone shows up at our depot and they don't know why the charger is not working."
"Smart charging is important for Geotab customers as it provides a key input into managing both the loads at their depot as well as operations."
