Ampcontrol's support team tracks EV chargers 24/7 and receives instant reports in case of charger failures.
Avoid hiring staff for multi-shift operations and complex training of internal team.
Operators undergo training in all crucial scenarios to manage the charging software and the hardware of the charger.
Receive exceptional reviews from drivers and customers by ensuring a high charger uptime and a seamless help desk with Ampcontrol.
"Ampcontrol solved the uptime of our chargers and the readiness of our infrastructure, which is a critical part of our operation."
Depends on Ampcontrol's 24/7/365 hardware monitoring for their fleets in California.
Ampcontrol’s team gets automatically alerted when charger equipment fails or the charging session is interrupted. The operator will remotely investigate and escalate if necessary.
Drivers reach a 24/7 hotline to report charge point problems and request help. Ampcontrol’s operation will guide the driver to start the charging successfully or verify charger configurations remotely.
Ampconrol’s trained technical team coordinates spare parts and replacements. For complex issues, Ampcontrol collaborates with the OEM to find long-term solutions and improve charger availability.
Technical staff coordinates first-time charger connection to the OCPP server. Charging stations go through on-site testing to ensure readiness and report installation errors.
"Smart charging is important for Geotab customers as it provides a key input into managing both the loads at their depot as well as operations."
"Ampcontrol's innovative AI-driven platform offers the tools we need to optimize and monitor our EV charge points. The company's vision aligns closely with our goals, and we are thrilled to be working with them."
"Ampcontrol equips us with a dynamic tool to optimally plan capacity and manage energy demand to help our customers realize reliable electric fuel service whose price is lower on a cost-per-mile basis than what they currently pay for liquid fuel."
"Ampcontrol is exceptionally important for us because we really need to have our finger on the pulse of what's going on with our charging depots. Since we have a contractual obligation to a very high degree of uptime, understanding what's going on the ground is critically important for us."
"Ampcontrol’s software solutions provide the energy management tools that Aeversa uses to give local fleet owners the confidence that a large-scale EV fleet transition is possible despite the country’s constrained electrical grid."
"Ampcontrol’s API has been the crucial link in developing our systems for electric aviation operations. Their system has allowed us to be the first to bring EV optimization into the market"