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How to monitor Star Charge efficiently

Star Charge EV Charger Monitoring

Star Charge EV Chargers – Tested & Compatible with Ampcontrol

Ampcontrol supports a wide range of EV charger manufacturers, including Star Charge, a global leader in electric vehicle charging technology. Known for their high-quality hardware and strong support for OCPP standards, Star Charge EV chargers integrate seamlessly with Ampcontrol’s smart energy platform for monitoring, scheduling, and load optimization.

This page provides a detailed overview of the Star Charge chargers tested and validated with Ampcontrol. We cover how to connect your EV charger to the internet, how to set up remote monitoring, and what makes these devices compatible with our intelligent charging backend. Whether you're managing public infrastructure or fleet operations, Ampcontrol ensures your Star Charge chargers are reliable, scalable, and smart.

Types of Star Charge Chargers

Star Charge offers a broad lineup of AC and DC chargers tailored for both commercial and fleet environments. AC chargers like the Saturn deliver dual-port 22 kW output and are ideal for destinations, workplace parking, or depot scenarios. These EV chargers come equipped with MID-certified metering, durable enclosures (IP55, IK10), and integrated OCPP support.

For smaller or residential applications, Artemis offers a compact wall-mounted design with power levels from 7 kW to 19.2 kW. These units are ideal for home charging or light-duty fleets looking for an affordable and connected solution.

On the DC fast charging side, models like the Venus provide a streamlined 30 kW option, while Titan 180 and Titan 320 deliver higher power levels in all-in-one form factors. For high-volume applications, split-system chargers like Nova, Neptune, and Triton scale up to 720 kW shared across multiple dispensers.

How to Connect Star Charge to the Internet

To enable smart control and remote monitoring of your EV charger, Star Charge hardware supports multiple connectivity options:

  • Ethernet (recommended) for maximum reliability
  • Wi-Fi for indoor or semi-covered locations
  • 4G cellular for distributed outdoor sites

Connection setup steps:

  1. Open the local web UI or touchscreen interface on your charger.
  2. Navigate to Network Settings.
  3. Select your connection type (Ethernet, Wi-Fi, or 4G).
  4. Enter credentials if needed.
  5. Verify the charger receives a valid IP and can access the internet.

This is a required step to connect your Star Charge charger to Ampcontrol’s backend or any other OCPP-based charge management system.

Integrating Star Charge with Remote Monitoring Software

Once online, Star Charge chargers can be paired with Ampcontrol using OCPP 1.6J, enabling full remote visibility and control. During commissioning, you simply point the charger’s backend URL to Ampcontrol’s OCPP server (cloud or on-prem), and the charger will automatically register.

From there, operators can:

  • View real-time charger status (Available, Charging, Error)
  • Start or stop sessions remotely
  • View transaction logs and energy delivered
  • Push software updates
  • Configure smart charging profiles for time-of-use or fleet scheduling
  • Monitor charger uptime and receive alerts for faults

Ampcontrol's EV charger monitoring platform transforms basic charging hardware into intelligent energy endpoints—perfect for fleet depots, public networks, and commercial sites.

What We Test for Compatibility

Before we list any Star Charge EV charger on this page, we perform extensive validation across the following categories:

  • OCPP Protocol Compliance
    Heartbeat, boot notifications, transaction events, remote start/stop, charging profiles
  • Smart Charging Behavior
    Dynamic power limits, price-triggered schedules, and demand response logic
  • Connectivity & Recovery
    Handling of offline states, reboots, and intermittent network drops
  • Metering & Reporting
    Accuracy of energy data, display info, and backend transaction logs
  • Security Layers
    TLS encryption, secure authentication, and certificate handling
  • Vehicle Interoperability
    Verified compatibility with a wide range of passenger and commercial EVs

This process ensures your deployment is stable and your software behaves predictably across charging locations.

Ampcontrol Compliant Wallbox Models

Afbeeldingen en logo's impliceren geen goedkeuring, sponsoring of samenwerking tussen Ampcontrol en de respectieve bedrijven.

Artemis

Artemis

The Star Charge Artemis is a compact, crescent-shaped AC EV charger offering adjustable output from 7 kW up to a maximum of either 19.2 kW or 22 kW depending on the model, ideal for residential, destination, and car-park charging. It’s built for durability and safety—featuring hidden screws, flame-retardant materials, IP65/55 and IK10 ratings, multiple electrical protections, and smart connectivity (OCPP 1.6J, Bluetooth, 4G/Wi‑Fi/Ethernet)—ensuring secure, flexible integration and easy maintenance.

Model:
Artemis
Vermogensniveau:
7 / 11.5 / 19.2 kW
Spanningsniveau:
230 V / 400 V AC, single or 3-phase
soorten connectoren:
Type 2
Beschikbare regio's:

Global

Belangrijkste kenmerken:
  • OCPP 1.6J, optional metering
  • Compact wall or pole mountResidential, commercial, light-duty fleets
  • Bluetooth, 4G/Wi‑Fi/Ethernet
Saturn

Saturn

The Star Charge Saturn is a compact dual‑connector AC charger delivering up to 2 × 22 kW (44 kW combined), making it perfect for high‑demand spaces like car parks, destination sites, and workplaces. It supports OCPP 1.6J, features 4G/Wi‑Fi/Ethernet connectivity, MID‑certified metering, cybersecurity and electrical protections, and is compatible with 99 % of electric vehicles—all in a robust, space‑saving design

Model:
Saturn
Vermogensniveau:
2×22 kW (44 kW total)
Spanningsniveau:
400 V AC, 3-phase
soorten connectoren:
Dual Type 2
Beschikbare regio's:
Belangrijkste kenmerken:
  • OCPP 1.6J, MID Meter
  • IP55, IK10
  • Workplace, destination, public AC charging
Venus

Venus

Model:
Venus
Vermogensniveau:
30 kW
Spanningsniveau:
200–1000 V DC
soorten connectoren:
CCS2 (1×), optional CHAdeMO
Beschikbare regio's:
  • 7″ touchscreen
  • Urban DC fast charging, light commercial fleets
  • 80 A at around 95% efficiency
Belangrijkste kenmerken:

The Star Charge Venus is a 30 kW DC fast charger with a single CCS2 connector delivering up to 80 A at around 95% efficiency, making it ideal for fleet, workplace, and space-constrained public installations. It features a user-friendly 7″ touch screen, robust weatherproof and IK10-rated enclosure, comprehensive electrical protections, and full OCPP 1.6J backend connectivity for smart scheduling, monitoring, and remote control

Titan

Titan

Model:
Titan
Vermogensniveau:
120 / 150 / 180 / 240 / 320 kW
Spanningsniveau:
200–1000 V DC
soorten connectoren:
2× CCS2
Beschikbare regio's:
  • Simultaneous dual charging, dynamic load control
  • High-turnover fleet hubs, highway stations
  • OCPP and ISO 15118 readiness
Belangrijkste kenmerken:

The Star Charge Titan is a modular high-power DC fast charger offering outputs from 120 kW up to 320 kW, supporting dynamic load balancing and delivering up to 500 A per connector for fleet depots, highways, and heavy-duty EVs. It features high efficiency (~97%), robust IP55/IK10 protection, ergonomic cable management, failsafe power modules, and full smart connectivity including OCPP and ISO 15118 readiness.

Veelgestelde vragen

Are Star Charge EV chargers compatible with Ampcontrol?

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How do I connect a Star Charge EV charger to the internet?

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Can I monitor Star Charge chargers remotely?

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What protocols do Star Charge EV chargers support?

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What types of EV chargers does Star Charge offer?

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